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FAQ
Products
Service
Yes, our coffee mugs are dishwasher safe. Clean in dishwasher or wash by hand with warm water and dish soap.
Our mugs are made of high-quality ceramic material, ensuring durability and heat retention.
Yes, they are Lead and BPA free. We are very health consciences here at Angels Fly Here and we do our very best to make sure you have safe products that will not negatively impact your health.
At the moment, we offer fixed designs. However, stay tuned for possible customization options in the future!
Yes, our canvas prints come stretched on wooden frames and are ready to hang, making decoration hassle-free.
Our canvas prints are carefully packaged to ensure safe delivery, with protective layers to prevent damage during transit.
Currently, we offer standard sizes. However, we’re exploring options for custom sizing in the future.
You’ll receive the digital art in a high-resolution JPEG format, ready for printing.
Our digital art comes in various sizes, allowing you to choose the dimensions suitable for your desired print.
The digital art is intended for personal use only. Commercial use or reproduction for resale is not permitted.
We offer standard shipping within [specified region/countries] with estimated delivery times. Expedited shipping options are also available for select regions.
Yes, once your order is processed and shipped, we provide tracking information via email for your convenience.
We accept returns or exchanges within 30 days of order receipt. Please refer to our Returns & Exchanges page for detailed instructions.
We typically see complete production and shipping within 2 days. However, please allow up to 4 days for the process to accommodate any unexpected delays or high-demand periods. Rest assured, we aim to expedite your order swiftly while ensuring the highest quality.
Support
You can reach our customer support team via email at support@angelsflyhere.com, or through the ‘Contact Us’ section on our website for prompt assistance.
Yes, we periodically offer promotions and discounts. Stay updated by subscribing to our newsletter or checking our website for ongoing offers.
At this time, we don’t offer gift wrapping services. However, we are looking into ways to offer more gifting options and customization.
If your item arrives damaged or with any concerns, please contact our customer support team immediately at support@angelsflyhere.com. Kindly provide order details and photos of the issue to expedite assistance. We’re committed to resolving any issues promptly to ensure your satisfaction.